True Restore specializes in water damage restoration, the professional process of repairing and returning a property to its pre-damage condition after issues such as burst pipes, leaks, flooding, or storms. Acting quickly at the first sign of standing water or moisture is critical to prevent further structural damage, mold growth, and health risks. If left untreated, water damage can cause walls and floors to weaken or warp, create electrical hazards, and promote mold that may trigger allergies or respiratory illness.
How to Spot Water Damage
Water damage isn’t always obvious at first, but there are warning signs to look for around your home. Stains or discoloration on ceilings and walls often point to hidden leaks, while musty odors can signal excess moisture or the early stages of mold growth. Warped flooring, peeling paint, or bubbling drywall are also red flags that water has seeped in where it shouldn’t. These signs often appear near plumbing fixtures, appliances, or after heavy rain. If you notice any of these changes, reach out for a professional inspection before the issue becomes more costly and disruptive.
Common Causes of Water Damage
Water damage can come from many sources. Some of the most common we see include:
- Ice maker or refrigerator water line breaks
- Frozen hose bibs or burst pipes
- Water heater leaks or ruptures
- Dishwasher or washing machine malfunctions
- Shower or faucet cartridge failures
- Polybutylene or aging pipe failures
- Sump pump failures
- Groundwater intrusion or heavy storms
- Sewer backups or drain line failures
Understanding Water Sources and Damage Categories
Not all water losses are the same. The cleanup approach depends on where water came from and how contaminated it is:
- Clean Water (Category 1): Comes from a sanitary source like a supply line or water heater. These events are often easier to dry and salvage, though prolonged exposure can still cause contamination and mold.
- Gray Water (Category 2): Contains mild contaminants from appliances or overflows. Some common examples include dishwasher overflow, washing machine discharge, or toilet tank leaks. These often require more cleaning and the removal of certain materials.
- Black Water (Category 3: Includes sewage, drain line failures, or floodwater. These are highly contaminated and require safety protocols and removal of porous materials.
In general, supply line failures fall under Category 1, while drain or sewer line events fall into Category 2 or 3. Our team identifies the source, determines the category, and tailors the cleanup accordingly.
Water Damage Restoration Process
At True Restore, the priority is speed. The faster water damage is addressed, the less costly and disruptive the repairs will be. Our team can be at your property in under 2 hours, and the full drying and restoration process typically takes just a few days depending on the extent of the damage. Once on-site, the team removes standing water and uses professional drying equipment to eliminate hidden moisture. The area is then treated to prevent mold. After the space is fully dried and sanitized, a repair team will restore your home or business to how it looked and felt before.
Hear From Recent Customers
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Contact Us
Dealing with or suspecting water damage? Contact us and we’ll respond shortly. If this is an emergency, please call (208) 906-2423.